FAQs

Size & Fit

Q. What size am I?

Please see our size guides on each product page to find out what size you are. If you are still unsure, feel free to shoot us an email at info@scotchandrich.com.

Q. What if I am between two sizes?

If you find you are between sizes on our size guide, go by your chest measurement first and then by your waist measurement. If you are still unsure, feel free to shoot us an email at info@scotchandrich.com.

Q. Do your suits fit like normal suits?

Our suits are a slimmer fitting suit. Please view our size guide on the product pages for more information.

 

Shipping & Returns

Q. What is your shipping policy?

We offer FREE Worldwide shipping on all orders.

It usually takes about 2-4 weeks to arrive. 

Q. What is your return and exchange policy?

We want you to love our clothing as much as we do. We offer a 30 day-money-back guarantee. Please view our return and exchange policy here

Q. How do I make a return or exchange?

For more information on how to make a return or exchange please click here.

Q. When will I get my refund?

We will process your refund approximately 10-14 days after arrival of the shipment and send you an email confirmation once complete.

Q. Why does a refund take so long?

Your return can take up to 5-7 business days to arrive at our warehouse, 3-5 days to be processed, and 3-5 business days before this reflects in your bank account or credit card statement.

Q. What happens if my items received are damaged or defective?

Don’t worry! Shoot us an email here info@scotchandrich.com and we shall make it right.

 

Offers & Sales

Q. Do you have any offers available?*

Please sign up to the newsletter to stay up-to-date on all our offers.

Q. Can I use two discounts at once?

You are only able to use one discount code at a time.

Q. Can I use discount codes on sale items?

Discount codes exclude sale items.

Influencers

We’re always searching for and looking to collaborate with the best influencers! Please email info@scotchandrich.com for more details if you think you've got the goods and would be a great fit!

 

Wholesale

Please contact our Wholesale Team who will provide you with any information you might need. Write “Wholesale” in the subject line. In the body please include which product or product(s) you're interested in and how many units you'd like. Send us an email to - info@scotchandrich.com